I had a job interview and didn’t do well on the technical part (got nervous). Never heard back, even after a follow up. I was really surprised because they seemed really nice overall. I wasn’t even expecting an offer, just wanted to end things on a friendly note. I thought it was unnecessarily rude.

Looking for closure?

If you haven't gotten your answer, then you've gotten your answer. Fill in the likely blanks: they are busy with their day jobs and as you admit, they're assuming you already know the outcome because you bombed the technical assessment.

On to the next one.

So, as GP said, unnecessarily rude. This tiny gesture wouldn't cost them much, just like basic manners don't cost much.

See my response to your sibling, below.

There's no contract that someone owes you a followup email. Many times, it's better to end things instead of fakeness or platitudes.

Also, "basic manners" is ambiguous because there's no universal definition.

Regardless, there is a cost. Saying otherwise is dishonest.

I get that no answer is an answer, but OPs post was about people being rude and this was an example of that. "busy with their day jobs" is not a good excuse for not sending an email that takes 30 seconds.

I reject your implied definition of "rude."

To prove this, think about it:

there are so many MORE far worse outcomes that could've happened that would universally qualify as "rude." This isn't that.

Yup, I have. And had to deal with converting "this awesome tool that does X, Y and Z" to an actual multi-user app because it was just so great. You end up discovering that there are tons of miscalculations in these formulas that only surface when you start writing tests for them, and that a lot of the business decisions based on these tools had flawed assumptions.

Having said that, I love that Excel has democratized app-building and made it easier for people to solve their own problems. In terms of alternatives, I think it's more about the UI and mental model that people have when using Excel, not necessarily the functionality. There may be 1-to-1 competitors in terms of functionality, but in terms of UX, Excel is sort of king.

Thank you for doing the lord's work, brother.

How is this not the top story on US news networks?

Hey, I see your point. It hasn't been an issue for me, mostly because 95% of users leave the "Keep me signed in" on.

The email arriving thing was a real problem, but I solved it by having a dedicated IP for transactional emails which has a reputation of 99% so it stopped being an issue.

Yeah, long login sessions makes most login flows excusable :)

Agreed. I hear way too much about Zed considering the editor doesn't allow a window to be popped onto a second monitor.

On MacOS 10.15, I have 2 monitors plus the built in on a macbook pro, and I have Zed windows on all 3 of them all the time.

You have to open three Zed instances, don't you?

No, this works fine with a single Zed instance.

I stand corrected.

nope. Single zed app instance.

The main practical problem here is that the "step" attribute is not widely supported so if you want the user to pick times in 30 minute increments, it won't work.

Completely agree. I run a small company and great customer service has been a competitive advantage in what is more or less a red ocean. Just the ability to speak to a human being goes a long way, and if you actually solve their problem, you not only build loyalty but referrals.

It also happened during the night/non-working hours for people in NA so that has something to do with it.

Exactly this. For a small team that's focused on feature development and customer retention, I tend to gladly outsource this stuff and sleep easy at night. It's not even a cost or performance issue for me. It's about if I start focusing on this stuff, what about my actual business am I neglecting. It's a tradeoff.