I of course agree that you shouldn't ignore criticism. But that's not what quoting that comment is about.

That one particular dropbox comment exemplifies why a large portion of the tech crowd is generally clueless about UX, and about the impact of UX on a product.

It exemplifies why Linux is having such a hard time being relevant on the desktop. Why a technically-superior product will not necessarily win over a well-marketed one. Why ideas and implementations don't matter, execution is key.

It's beautiful and enraging at the same time.