I suppose using a call recording device for a fixed line telephone, or an app for a smartphone.
> I'd assume you'd need proof that you had asked for consent prior.
My point is: even if you neglect to ask for consent, no company is going to sic their lawyers on you if you play back to them a call recording that proves they lied and therefore failed to meet their contractual obligations.
Edit: Oh, sorry, I see what you mean now about recording consent. You start by recording the call by default, if the other party requests the call not be recorded you cease recording. It would probably be okay to retain that portion of the recording.
I suppose using a call recording device for a fixed line telephone, or an app for a smartphone.
> I'd assume you'd need proof that you had asked for consent prior.
My point is: even if you neglect to ask for consent, no company is going to sic their lawyers on you if you play back to them a call recording that proves they lied and therefore failed to meet their contractual obligations.
Edit: Oh, sorry, I see what you mean now about recording consent. You start by recording the call by default, if the other party requests the call not be recorded you cease recording. It would probably be okay to retain that portion of the recording.