> People generally do love Silicon Valley and what it creates.
It's more like they tolerate the 500 pound gorilla in the room because there isn't an alternative.
Non-techies I associate with constantly complain about the poor quality of software, hardware (even Apple's devices, which regularly freeze and fail in all the ways any others might) and support. It's the best we have. It doesn't mean it's good, or that people are "in love" with it.
The non techies I associate with are intelligent enough to understand that they can buy a dumbphone like a Jitterbug if they don't like the downsides of the complexity of a smartphone, and that they get substantially more value out of the upsides than losses from the downsides. This shakes out to them being a lot more excited and optimistic and rosy about technology and technology companies.
Especially when I worked at Google: every non tech person I met would gush over how much they loved their products, how amazing the company must be, etc etc. This was true across a large gamut of people, from "coastal elites" to the rest of the country to people I met across the world once I quit Google and went backpacking for almost a year.
The _only_ place I've seen the level of cynicism you find on this forum is from people _in_ tech, too bitter and concerned with looking cool to even entertain the notion that there could be anything valuable about what these products do for people's lives.
It's more like they tolerate the 500 pound gorilla in the room because there isn't an alternative.
Non-techies I associate with constantly complain about the poor quality of software, hardware (even Apple's devices, which regularly freeze and fail in all the ways any others might) and support. It's the best we have. It doesn't mean it's good, or that people are "in love" with it.