As a Stripe customer processing about USD600K a year through them, I have to say they're an excellent outfit.
Their documentation is very clear. Their email and irc support is smart and responsive, with nary a "I can help you with that today" script recited by an agent to waste my time.
They set and meet expectations about the financial stuff, like how long it takes for transactions to hit the bank, and what happens with disputes and chargebacks and other parts of the world of serving real paying people.
It's not hard to guess that the things in this article are all true.
I like a lot of things about Stripe but this is by far the best part:
> Their documentation is very clear.
In a world where no one gives a shit about cleanly documenting processes - especially ones that are versioned or change - I really appreciate Stripe's dedication to this.
Their documentation is very clear. Their email and irc support is smart and responsive, with nary a "I can help you with that today" script recited by an agent to waste my time.
They set and meet expectations about the financial stuff, like how long it takes for transactions to hit the bank, and what happens with disputes and chargebacks and other parts of the world of serving real paying people.
It's not hard to guess that the things in this article are all true.