I am not patio11, but I do work at Stripe. Both are true; we use a lot of email, typically with lists, and a lot of Slack.
Other tools, like a wiki, an issue tracker, Home[0], and a culture of "run" rotations (like on-call but for helping folks on other teams) help keep chaos manageable.
It might be interesting for us to write up another update on this, since many folks are curious...
Other tools, like a wiki, an issue tracker, Home[0], and a culture of "run" rotations (like on-call but for helping folks on other teams) help keep chaos manageable.
It might be interesting for us to write up another update on this, since many folks are curious...
[0] https://stripe.com/blog/stripe-home