When lockdown started the huge company I am contracting for decided to try Discord. It was a hilarious clash between corporate culture and gaming culture for a month. I think they've toned down some of it now? (We ended up with teams)
I think a lot of enterprise is going to end up on Teams simply because it’s part of your Office365 package. It’s kind of hard to justify paying for something that you already have, and it integrating so well with the rest of the 365 package makes it a lot easier to roll out in a non-tech savvy enterprise.
Being the public sector, we’ve gone through a lot of different things, even a few specifically build for business-to-client video chats with encryption, and I can’t recall anything that has been as easy to implement as teams. We have a lot of people, like a thousand employees, who never learned how to use Skype for Business, most of them now use teams seamlessly.
The fact that Microsoft are building things into it at a fairly rapid pace, and even by suggestion from users like us (the ability to hide team emails from outlook). Makes it fairly valuable. I mean, I’m in development and not operations, but I don’t think we’ve ever had a presentation platform that could be used by the political layer with so little support before those team meetings where you present to a muted audience.
I personally prefer discords IRC-like bits, and use discord at home like everyone else, but it’s getting really hard to compete with teams in an enterprise setting.
Yup - Slack is geared for teams, and Discord is geared for groups. Discord has much better moderation tools - permissions, roles, etc; Discord makes it easy to run a server strangers can join. Slack has virtually no moderation tools at all, and even at the paid tiers, it's weak. Slack is a very poor choice for anything but a tight-knit top-down administrated group, where moderation can happen outside the app itself.
I seriously considered trying to move my software team onto Discord (the majority use it anyway in their personal life). The concept of always on voice channels that you can pop in and out of and see who is in is great. I'm actually a fan of Teams (which is what we're using), but that lowering of the barrier of a team member popping in to ask a question or join a chat would have been great.
When lockdown started the huge company I am contracting for decided to try Discord. It was a hilarious clash between corporate culture and gaming culture for a month. I think they've toned down some of it now? (We ended up with teams)
https://i.imgur.com/eVwStvT.png