Here's my take on this not listening to the "expert":
A few years ago there was a problem with storm-water infiltration into my (elderly at the time) mother's property from her neighbor. I, being a dutiful son and a civil engineer, investigated it and came up with the probable cause, the likely effects of non-action and the most cost-effective solution. I presented it to my mother in the most layman-like terms that I could. She said she'd think about it – meaning she'd refer i.e. defer – to her daughters. In the meantime I had a very layman-like chat with my mother's carer and told her the situation in layman's terms. The carer listened and said that what I said I made total sense to her. Later on, one of my sisters accosted me and stated that it was completely obvious what the problem and the solution was – "even the carer could see it". Human foreheads don't have the real estate for where my eyebrows wanted to ascend.
My advice is to consider whether the message should be separated from the messenger somehow.
A few years ago there was a problem with storm-water infiltration into my (elderly at the time) mother's property from her neighbor. I, being a dutiful son and a civil engineer, investigated it and came up with the probable cause, the likely effects of non-action and the most cost-effective solution. I presented it to my mother in the most layman-like terms that I could. She said she'd think about it – meaning she'd refer i.e. defer – to her daughters. In the meantime I had a very layman-like chat with my mother's carer and told her the situation in layman's terms. The carer listened and said that what I said I made total sense to her. Later on, one of my sisters accosted me and stated that it was completely obvious what the problem and the solution was – "even the carer could see it". Human foreheads don't have the real estate for where my eyebrows wanted to ascend.
My advice is to consider whether the message should be separated from the messenger somehow.