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But building user-hostile crap _anything_ is way more profitable


Well, no, not really - the example of Simcity 2013 vs Cities: Skylines given above is a great example where the user-hostile crap was much less profitable than what EA could have gotten based on their brand if they would have just made a straightforward remake similar to Cities: Skylines.


There's brand destroying short term strategies, and strategies that optimize for longevity.




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