Annual bonus is either performance based or as a retainer to make up for differences in the wages since the person was hired.
Stock options are because you could be paid more or you are taking risks for future rewards.
A mandatory tip is because your employer doesn't want to pay you full wage and instead of increasing the price and pay you more, they pass it over to the customers. So they get the same profits without having to bother.
A mandatory fixed/clearly defined tip is effectively a service tax. Nothing wrong about that if it’s clearly advertised (e.g. you don’t have to pay it if you take out). Quite a few countries in Europe have stuff like that.
Variable, pseudo-optional tips seem like a much bigger problem.
Employees are paid for the work they are expected to perform during the hours they are at the office. The company doesn’t expect them to do more than that, however if they do, they get a nice bonus for it.
Baristas are paid to make iced tea. The customer doesn’t expect them to do more than that, but they can be nice, learn your name, prepare your tea ahead of time, change the tea recipe to something you enjoy more. Don’t you think they should get a nice bonus too?
Bonus/Options are to be paid by the employer. Essentially, what you are asking for is that you go to Netflix subscription page and there is a dropdown saying "how much bonus to pay our employees this year?"
Yeah no. Your annual bonus and stock options is between you and your employer. Your end customers don't pay for it directly, they are paid for within the cost of whatever product your employer is selling.
When tipping is no longer customary to receive good service and seeps into other aspects of lives it leads to all sorts of problems and situations.
This[1] is an extreme example of that situation in a different country but are we really ready to accept similar consequences and say they should've just paid the poor nurse ?
>Your annual bonus and stock options is between you and your employer. Your end customers don't pay for it directly
In the service industry, you wouldn't need to say end customer, because the person you're delivering to is already the end customer. Either way is still a results based cash reward paid by the entity receiving the direct output of your work.
Since tipping is done by customers. It is like employers tell employees you can let customers know good service is for good tippers. Maybe car repair mechanic can pour sweet tea in instead of engine oil since customer is known to be bad tipper.
I am sure that will go very well with that business.
A lot of the times your contract will actually include bonus and stock options, so those are part of the price. And if not, then the employer absolutely does not have to pay bonus or offer stock options. The employee, ofcourse, has the right to move jobs if they desire.
The responsibility is already on the customer. It shouldn’t be, and restaurants should have to pay their workers minimum wage. But it isn’t that way, and stiffing service workers isn’t the way to fix it.
And nobody has stopped paying tips either. It is very socially awkward not to pay it. But i won't agree that in principle not paying is stiffing the staff. It is stupid, the industry has arm twisted customers to make it socially mandatory to pay and calling it stiffing the staff is blaming another victim.
Bro there's no "wait staff" involved in this transaction. He purchased an item, the person handed it to him. This is well outside the bounds of what should be tipped.
We learned his schedule, we made sure to make his drink so it would be ready on time while also handling the hundreds of other orders in the morning rush. This is something we tried to do for every regular customer with a fixed order.
I'd argue that this sort of thing is well within the bounds of what was 'tippable' service back then.
But to be clear, tips weren't expected then like they are now. It was an infrequent thing. If you dropped your ~15¢ change into the jar once or twice a month, you were a generous tipper.
We served Steve for many years and he was definitely an outlier. He wasn't the only other customer that never tipped. But he was the only one that was famously rich, which is what made it so amusing to us.
Unless he specifically asked for that kind of service, I wouldn't tip either, and I refuse to tip a pickup order regardless of net worth, out of principle (unless I am making a non-standard request).
Why would you do that though? Were you told to do this by the owner? If not, then that's on you and you should have treated him no differently than any other paying customer.
If that is your takeaway from this story, hooooo boy you must be in a rage every day. Places all over Seattle default their machines to tip 18% when you buy a single roll of toilet paper and nothing else. (Edit: you could also pick up a few bottles of expensive wine they sell; maybe you’re in a rush and don’t expect a tip screen ; ooooops you tipped $40 for nothing!)
There’s a place that does this less than a block from me right now. Actually probably 2-3 places if you extend a block further.
I think Seattle should introduce 18% tip on original 18% tip as it adds extra work for service workers in form of collecting tip, maintenance of tip screen and so on.
I've given stores bad Yelp reviews for daring to ask. I tip people in tipped positions really well. No way in hell I'm giving a penny to someone who only rang up the stuff I carried up to their counter.
I’m in lower Queen Anne. Every corner store that also sells coffee/sandwiches does this. Maybe 1-5% of customers are buying a sandwich, but 100% are prompted to tip with an 18% default.
The problem is that it seems to be necessary to prompt every transaction for a tip to collect any credit tips at all, or at least all the major POS are set-up that way.
Which doesn't seem like it should be a big problem in an already not tip-heavy, but there are a surprising number of people who make a very big show of not being able to tip because there's no credit option.
That depends on whether it's table service, or whether you yourself go to the counter to buy your drink. Until very recently, that was the dividing line for tips (except at bars).
No way, no how. I tip really well for people who actually provide service. If you're my waiter or delivery driver, I'll take care of you. Conversely, I have never tipped anyone a single penny for handing me a burger at a drive thru, nor will I, and I don't feel the slightest bit guilty about it.
Coffee bars are a grey area. If I'm ordering something fancy, I'll probably tip. If I'm getting a cup of black joe from an urn of pre-made coffee, I may or may not.
I'll continue to tip well for people working in traditionally tipped positions. The last few years have seen companies attempt to massively expand that list of positions so that their employees get paid more without their bosses having to pay for it. Those cheapskates can give their workers raises instead of turfing it off onto us.
There are a set of pretty arbitrary customs about where you tip and where you don't tip. You would be considered a weirdo if you tipped at the grocery store. In the US, you have to tip at sit-down restaurants.
Traditionally, in the US, people rarely tipped when they had to go to the counter to order and pick up food.
That's just the custom, though it seems to be rapidly changing, so that basically any food or drink service now involves tipping.
