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Not really for obvious reasons but I can try to explain.

So like many other orgs we use email heavily to get stuff done.

Like many orgs we have numerous teams that are required to co-ordinate together to get this stuff done.

A lot of the time there is some sequencing to the actions that needs to happen by these teams in a certain way to ensure we get this stuff done properly if at all.

So many emails could be interpreted like workflows ... A needs to validate with B then provide to C who then has to get confirmation from D.

There are more emails than I thought where something like PlantUML can help peoples understanding of the situation and also surface up potential areas of disagreement or misalignment quicker and also sometimes emails get so long that new entrants to the chain (via cc) would benefit from a quick visual summary.



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