I am convinced that someday, device manufacturers will realize that complicated, small touchscreen UIs are a horrible idea. They're even worse for seniors, because our fingers are losing dexterity, may be slightly swollen and stiff, and are prone to tremors. So, at a point in our lives when merely holding the phone can be a challenge, navigating some ambiguous UI while our fingers are obscuring the very thing we're trying to use is insanity.
But Apple is the worst because of its Apple ID requirement. I tried to resurrect an old iPhone of mine only to get stuck in a week-long perpetual ID recovery loop with Apple. Enter the new password wrong too many times, and you have to wait another week to try again. Want to create a new Apple ID? Nope. No duplicate IDs attached to the same phone number. I finally just recycled the phone. I'm old. I don't have time to waste on an iPhone.
But Apple is the worst because of its Apple ID requirement. I tried to resurrect an old iPhone of mine only to get stuck in a week-long perpetual ID recovery loop with Apple. Enter the new password wrong too many times, and you have to wait another week to try again. Want to create a new Apple ID? Nope. No duplicate IDs attached to the same phone number. I finally just recycled the phone. I'm old. I don't have time to waste on an iPhone.