Not that not being able to open a ticket is not actually an implemented feature from GitHub; they simply added this issue template to let you know that you shouldn't open one:
*DO NOT OPEN A NEW ISSUE. PLEASE USE THE DISCUSSIONS SECTION.*
*I DIDN'T READ THE ABOVE LINE. PLEASE CLOSE THIS ISSUE.*
*DO NOT OPEN A NEW ISSUE. PLEASE USE THE DISCUSSIONS SECTION.*
*I DIDN'T READ THE ABOVE LINE. PLEASE CLOSE THIS ISSUE.*